Your privacy. Respected.

FanIndex is an independent platform that gathers and publishes football supporter opinion. This Privacy Policy explains what information we collect when you use FanIndex, how we use it, and the choices you have.

By using FanIndex you agree to the practices described here. If you do not agree, please stop using the service.

We only collect what we need to run FanIndex fairly and securely:

• Vote and survey responses — the answers you submit to polls, surveys and Matchday questions.
• Club affiliation — the Premier League club you tell us you support.
• Account details — if you create a free FanIndex account, we store your email address and a securely hashed password.
• Device signals — a randomly generated device identifier so we can enforce one vote per supporter and let you continue a survey later.
• Technical data — basic log information such as IP address, browser type and timestamps.

We use the information we collect to:

• Aggregate and publish anonymous supporter opinion.
• Prevent duplicate voting and abuse of the platform.
• Provide your personal FanIndex dashboard if you have an account.
• Improve the service, fix bugs and develop new features.
• Communicate important updates about the platform where relevant.

Individual responses are never sold. Published results always show aggregated, anonymous opinion.

FanIndex uses a small number of cookies and similar local-storage technologies to keep the service running. These include:

• Essential cookies — required for sign-in, session handling and remembering that you have voted.
• Preference storage — used to save your club selection and survey progress on your device.

You can clear cookies at any time in your browser settings.

We use privacy-respecting analytics to understand how supporters use FanIndex, so we can improve the experience. Analytics data is aggregated and does not identify individual users.

We do not run advertising trackers, and we do not share analytics data with third parties for marketing purposes.

FanIndex uses industry-standard security controls to protect your information, including encrypted connections (HTTPS), secure hosting, hashed passwords and strict database access rules.

No online service can be guaranteed 100% secure, but we work continuously to reduce risk and respond quickly to any incident.

FanIndex is operated from the United Kingdom. If you access FanIndex from outside the UK, you understand that your information may be processed in the UK and other countries where our service providers operate.

We take steps to make sure any international transfers are protected by appropriate safeguards.

Depending on where you live, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate information.
• Delete your account and associated personal data.
• Object to or restrict certain types of processing.
• Request a copy of your data in a portable format.

To exercise any of these rights, contact us using the details in the "Contact Us" section below.

If you have any questions about this Privacy Policy or how FanIndex handles your data, please get in touch:

Email: privacy@fanindex.app

You can also reach us via our contact page.

We may update this Privacy Policy from time to time to reflect changes to the service, new features, or legal requirements. When we do, we will update the "Last Updated" date at the top of this page.

If we make significant changes, we will highlight them clearly on FanIndex before they take effect.